401K 6% dollar for dollar match + a 3% of your annual salary retirement accumulation plan that is also fully vested at 3 years. (Company putting in 9% total towards your future)
4 Paid personal days a year (1 per quarter), accrual of 7 sick days, and 10 vacation days. Vacation time increases over the years!
Tuition reimbursement of $5,250/year
Health, dental, and vision (1st day following the month you start)
Starting pay $18.00/hour with a$0.75 cent shift differential for shifts 11:00 am or later!
Significant commission earnings on top of hourly wage!
Discounted company services
What we are looking for
Sales experience
Customer service experience
Exceptional computer skills
High School Diploma or equivalent
Customer Service Inbound Sales Agents in East Syracuse, NY
Job Description
Effectively sell Charter products and services to new and existing customers
Consistently meet or exceed weekly and monthly sales goals
Act as a product consultant when promoting, recommending, and selling the value of Spectrum SCS products and services
Assess needs based on unique customer types and recommend appropriate solutions
Establish and maintain a high level of customer satisfaction, professionalism, and courtesy
Actively and consistently support all efforts to simplify and enhance the customer’s purchasing experience
Responsible for creating and developing long-term relationships with new and existing customers
Responsible for taking retention calls and retaining customers and their services
Take overflow billing calls and respond and resolve customers billing questions and concerns
Consistently provide excellent customer service and meets required customer service performance metrics
401K 6% dollar for dollar match + a 3% of your annual salary retirement accumulation plan that is also fully vested at 3 years. (Company putting in 9% total towards your future)
4 Paid personal days a year (1 per quarter), accrual of 7 sick days, and 10 vacation days. Vacation time increases over the years!
Tuition reimbursement of $5,250/year
Health, dental, and vision (1st day following the month you start)
Starting pay $18.00/hour with a $0.75 cent shift differential for shifts 11:00 am or later!
Significant commission earnings on top of hourly wage!
